Terms and Conditions

Website Terms of Use

About these Terms and Conditions

In these Terms and Conditions “we” and “us” mean Wood Academy Pty Ltd (ACN 666 008 260) trading as Wood Academy and “you” and “your” means you the customer.

These Terms and Conditions together with your order constitute the entire contract between us and you for the supply of services. No other Terms and Conditions will apply unless expressly agreed by us in writing. The Contract cannot be varied unless we agree to vary it in writing or by email prior to the event.

Legal Capacity to Transact

By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years. Any orders placed and accepted by us will be deemed to be by persons over the age of eighteen (18) years.

Should Wood Academy suffer any damage or other losses as a result of a transaction entered into by a minor, Wood Academy reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with Wood Academy.

Placing Your Order

You may place your order by filling in the order form on this website.

When you place your order, we will issue you with an order number. We will do this by email.

By placing an order, you make an offer to us to purchase the services you have selected based on these Terms and Conditions.

If we cannot process or accept your order after payment is received we will contact you by email or telephone.

Wood Academy reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.

If there are any unforeseeable delays in processing your order, you will be contacted by our customer service team.

Payment Methods and Processing

Wood Academy accepts Paypal, Visa, and MasterCard credit cards and debit cards only.

Payment may also be made by direct deposit to our bank account for some cases. Orders paid for by direct deposit will not be processed until payment has been received. Please ensure that you include the order/ invoice number in the transaction description.

Payment processing will not begin until we receive all the information we need.

Orders placed on a weekend or a public holiday will not begin payment processing until the next business day.

Business days are Monday through Friday, excluding New South Wales public holidays.

We process credit card payments after you click the “Submit My Order” button.

For credit card payments we will email a tax invoice to you with your order confirmation. Your tax invoice is your proof of purchase.

Debit cards and cheque cards have daily spending limits that may substantially delay the processing of your order.

You may be required to provide further identification for additional security reference checks.

Prices

Wood Academy always seeks to list its services with the most competitive prices. Wood Academy reserves the right to change prices for services displayed on the Wood Academy website at any time.

Supply of Services

Subject to these Terms and Conditions, we will supply to you the services indicated on your order confirmation.

Consumer rights

Wood Academy is proud to offer our customers quality services.

Our services come with guarantees that cannot be excluded under the Australian Consumer Law.  For major failures with the service, you are entitled:

  • to cancel your service contract with us; and
  • to a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to choose a refund or replacement for major failures with goods.  If a failure with the goods or service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time.  If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion.  You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.

For issues with our services, please email us at [insert email] and provide us with proof of purchase (e.g. original invoice and order number) together with your contact details (email and phone number).

Limitation of Liability

Information on this website is provided ‘as is’ and, to the maximum extent permitted by law, we disclaim all representations, warranties, and conditions, express or implied of any kind, including to the extent permitted by law, as to satisfactory quality or fitness for purpose.

While we make every effort to ensure that the information contained within the website is complete, accurate and current, we expressly do not guarantee that the information is complete, accurate or current and assume no responsibility for any errors or omissions of any kind in the content of the website.

We reserve the right to amend or supplement the information supplied on this website from time to time.

Links available on the website may link to websites not maintained or controlled by us. We provide these links for your convenience and are not responsible for their content and do not endorse any pages linked to this website. This also applies to any links to which this website refers, whether directly or indirectly.

To the maximum extent permitted by law, we shall not be liable to any party for any direct, indirect, special, or consequential damages or any damages whatsoever resulting from loss of use, data, profits or expense whether in an action of contract, negligence, or other action arising out of any use of our services or in connection with the use or performance of this website, or the content of this website or referred to on this website or any other website you may access through this website.

Copyright

This website and its contents are subject to copyright.

Other than for the purposes of fair dealing, criticism, review, study or research, you may not copy, print or store by electronic or any other means a part or the whole of this website or its contents.

General

You shall not assign any rights and obligations under these Terms and Conditions whether in whole or in part without the prior written consent of Wood Academy. Any unauthorised assignment shall be deemed null and void.

If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provisions in question shall not be affected thereby.

We may use temporary (session) cookies or permanent cookies when you access our website.  This allows us to recognise your browser and track the web pages you have visited.  You can switch off cookies by adjusting the settings on your web browser.

Neither our failure nor your failure to enforce any Term or Condition constitutes a waiver of such Term or Condition. Such failure shall in no way affect the right to later enforce such Term or Condition.

Wood Academy reserves the right to change the Terms and Conditions of sale at any time, and such changes will be effective as soon as they are posted on our website.

No Wood Academy employee or agent has the authority to vary any of the Terms and Conditions governing any sale.

Force Majeure

Wood Academy shall not be liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of Wood Academy, and Wood Academy shall be entitled to a reasonable extension of time for the performance of such obligations.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of New South Wales and shall be subject to the non-exclusive jurisdiction of the courts of New South Wales.

Mailing List

By purchasing from Wood Academy or registering with Wood Academy, you agree to accept direct email newsletters and or any other promotional emails.  You may opt-out of such communications at any time by emailing us at [insert email].  Please refer further to our Privacy Policy.

Gift cards

Gift cards or eGift cards are non-refundable, cannot be exchanged for cash or a cash refund and are not able to be reloaded.  Any unused balance will be placed in the user’s gift card or eGift card account.  It cannot be transferred to other users.

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